Pre-Tech Managed Service IT Support = Satisfied Clients - Home


Ron Jones has been an integral part of our company for almost ten years. We have tested his knowledge, quick response capabilities and patience on a regular basis and he has always met or exceeded our expectations. From hardware to networking, VPN, FSTP services to off-site back up to troubleshooting and more I would recommend Pre-Tech hands down as one of the best IT companies in its class!

Beth, Direct Choice, Inc.


We primarily work with Ron at Pre-Tech. Ron is always courteous and prompt and most importantly, very knowledgeable. We have never encountered a problem that Pre-Tech couldn’t handle. Ron will go out of his way to make sure our issues are resolved in a more than timely fashion and if he says he’s going to do something, it gets done. Frankly, I’ve never worked with a better IT company.

Robin, Cavallo Auto Body


Our office has used Pre-Tech for our IT support since 2005. Our calls and emails are all promptly returned, and visits are scheduled in a timely manner. They are always courteous and thorough in their work, and more than willing to spend a few minutes explaining the problem and solution in everyday laymen’s terms that you can comprehend. Much appreciated! When it was time to invest in new hardware and software, we looked to Ron – confident his recommendations would be fair, based on our business needs and our budget.

Linda, Grace Episcopal Church


Pre-Tech has saved my business so much time and money since we became one of their Managed Service clients a couple years ago. The proactive system monitoring, extensive backup resources and fast response time that Pre-Tech provides keeps my business efficient and profitable. I am so glad that I found Pre-Tech and will continue to recommend them to all of my customers.

Art, Precision Print Communications

Professional, dependable, trustworthy. Always do such a great job and I am so glad I know where to call when I have a problem.

Roseann, Berley Security Systems


Can’t say enough about the service, every time I call they are responsive. I am given choices and solutions to whatever problem I have thrown at them. I have never NOT had a question answered in a timely and cost effective way. Glad they were referred to me and I have returned the favor to others.

Cate, T.C. Electric Co.


We had several estimates before choosing Pre-Tech for our wellness center. Ron was the only one that took the time to understand our needs and provide us with what we needed within our budget. He has always been there for us whenever we needed him no matter how small the issue was.

Dr. Kalman, Fieldhouse Wellness, PC

Pre-Tech handles all of McClafferty Printing’s IT needs with their quick response time, phone support, prompt field service, accurate billing and best of all no hidden monthly fees! The remote access has made our partnership between vendor and client seamless.

Anthony, McClafferty Printing Company

Pre-Tech and Ron Jones have been like an extension of our organization. Ron always responds quickly and fixes the problem - whatever it is. It’s great to have someone you can rely on.

Linda, JB Solutions, LLC

Having Pre-Tech as our IT network support, provides peace of mind, knowing the high level of knowledge and expertise they provide. We can depend on Pre-Tech to be there whenever we need them. In fact, Pre-Tech is aware and responding to our network problems before we are even aware of them. Every call is answered and every e-mail is responded to immediately. Recently when our employees were unable to get into the office due to a severe blizzard and were planning on working remotely to keep the business going, we experienced a network problem that required someone to reboot the office equipment. Pre-Tech even offered to try to get into the office to get our network up and running! Way above and beyond the call of duty!

Trish, Thornley Company


The greatest thing about Pre-Tech (above the high-quality work) is how available you have always been when we have an issue. You are always available to help, no matter how small or big our problem!

John, Mercantile Press


You need a high trust level with anyone who works on your IT systems. Pre-Tech has earned my trust over the years. They are prompt, courteous, and get the job done. When I’m having an IT problem I trust Ron to give me good advice and fix the problem quickly. He is very aware of time and money and fixes the issue in the most cost effective manner. I highly recommend him at all IT levels.

John, JB Solutions, LLC


Over the years, Pre-Tech has saved me many hours of computer frustration and is quick to respond in an emergency.

Wayne, Wayne Simpson Architect

PreTech is reliable, highly knowledgeable and professional. PreTech has successfully responded to every question or problem that has arisen at our business whether big or small in a very timely fashion. My parents own a small business and I have recommended PreTech to them for their computer service needs.

Joanne, DVDC


I want to thank you for helping me become successful. I have used a dozen vendors to support my computer and networking needs over the last 20 years. I know my network requirements are complex. I operate a mixed platform network that includes Macs, PCs, UNIX based computers and production printers. That all changed a few years ago when I was introduced to you and Pre-Tech. You truly understand multiple platforms and have solved problems that no other vendor could do in a timely fashion or without great expense. You have always been responsive to my urgent calls. I also appreciate your ability to solve problems over the phone and remotely dial into my computers to correct issues. You support my success and always look for ways to cost effectively manage my computer and network needs. I won't even consider using another vendor for my computer and networking needs. I am confident that anyone who has the pleasure of working with you will feel the same. 

Dan, Sir Speedy Wilmington